2024 was a defining year for financial health — and for SpringFour. Our acquisition by C&R Software, the world’s leading Cloud-native end-to-end software and solutions provider for the complete credit risk lifecycle and a subsidiary of Constellation Software, the 23rd largest software company in the world with an $80B market cap, marked a major milestone, enabling us to scale our mission and bring financial health solutions to more organizations and the people they serve than ever before.

The impact speaks for itself: 8.5 million+ referrals delivered (a 54% increase from 2023), 2,000+ new resources added, and recognition from Inc. and American Banker for our leadership, innovation, and impact in financial health.

Organizations across the country understand what we’ve known since 2005 — supporting financial health isn’t just good for people, it’s good for business. Stronger customer relationships, better repayment outcomes, and long-term stability are the positive results when organizations adopt financial health technology solutions into their bottom lines.

Read this report to learn more about:

➡️  SpringFour’s acquisition by C&R Software

➡️  2024 impact at a glance

➡️  A look at our impactful data

➡️  ROI with BMO

➡️  Our partnership with Fifth Third

➡️  Clients share their work with SpringFour at industry events

➡️  Awards from Inc. and American Banker

➡️  Our new product, S4connect

➡️  Social Impact Reporting for clients

➡️  What our users think about SpringFour 

Here’s to another year of delivering support when and where it’s needed most.

Thank you, as always, for your partnership,

The need for trusted financial health resources continues to grow – and SpringFour has risen to the challenge. In 2024, we delivered over 8.5 million financial health referrals, more than ever before – connecting individuals and families with the essential support they need, through the institutions that serve them.

While the world faces economic fluctuations, rising costs, and environmental crises, SpringFour continues to make a real difference. Our Resource Integrity Team ensures that every referral we provide is vetted, reputable, and up to date – because when people seek help, they need solutions that they can depend on.

The best part about our work? It’s a win-win — financial health is good for customers and businesses alike. Providing access to trusted resources leads to increased repayment rates, stronger customer engagement, and brand loyalty, all while delivering a measurable return on investment. We’re proud to be part of the solution, working with our partners to drive impact for their customers.

Read this report to learn more about:

➡️  Q4 impact metrics at a glance (page 3)

➡️  Natural disaster response and recovery (page 4)

➡️  Rental resources and mortgage relief response to HAF shuttering its doors (page 5)

➡️  SpringFour’s Social Impact Reporting helps clients measure ESG achievements (page 6)

➡️  BMO Case Study and introducing a new team member (page 7)

➡️  SpringFour User Survey provides feedback from S4pro users (page 8)

Here’s to another year of delivering support when and where it’s needed most.

Thank you, as always, for your partnership,

Note from Our CEO & Founder

We built SpringFour to connect people with vetted financial health resources when they need them most. Today, with rising costs, policy changes, and natural disasters, uncertainty is everywhere — and we’re here to help.

Our hearts go out to all those impacted by recent events. In times like these, access to reliable financial health resources is more critical than ever.

That’s why our team continuously vets and updates thousands of nonprofit and government resources, ensuring your customers always have access to trustworthy financial support. From disaster relief to everyday financial challenges like food savings, rental resources, prescription savings, and more, we make it easy for the financial services industry, nonprofits, employers, and more to provide real solutions, fast.

Best of all, providing this support delivers win-win results both for consumers and for our clients — who see greater engagement and trust by customers, increased repayments, high ROI, and more.

Now is the time to let your customers know that help is available. Let’s work together to get your customers the support they need. 

• Not yet offering SpringFour? Reach out to sales@springfour.com to schedule a demo and get started.
• Already delivering SpringFour? Reach out to impact@springfour.com to update your categories and deliver support for the areas of your customers’ financial health that are needed most.

Thank you for your partnership,

There are many ways to bolster financial health strategies with SpringFour, including:

☑️  Provide immediate access to SpringFour’s 25,000+ regularly reviewed and updated financial health resources including local, statewide, and national nonprofit and government relief programs.

☑️  Choose from 25+ categories to deliver financial health resources that support your customers including food savings, home repair, mental health services, heat & utilities, transportation, employment services, and more.

☑️  Create a relief landing page to keep specific resources available to support consumers year-round, helping them know where to access trustworthy resources on their own time.

☑️  Strengthen customer communications around specific issues by sharing empathy-driven messages offering support and pointing people to valuable resources that can improve their financial situation.

☑️  Quantify impact and share successes with consumers and stakeholders on social media; on your organization’s website; in annual, ESG, and impact reporting; and more.