When focusing on the facets of their social performance, financial institutions can develop interventions and deliver services that help customers when they really need it.

Mission Lane, a purpose-driven financial technology company, and SpringFour announced their partnership today. “From both our professional and personal experiences, we understand that financial setbacks happen, and people may need additional resources to overcome them,” said Shane Holdaway, Chief Executive Officer of Mission Lane. “SpringFour’s financial health resources support our goal to provide individuals with a path forward and alleviate additional financial burdens.”

Banks can help their customers transition from temporary financial relief to permanent recovery with innovative technology, expanded ESG programs, and empathetic interactions. SpringFour Co-Founder and CEO Rochelle Gorey shares the steps that banks can take to prioritize their customers’ financial health.

Rochelle Gorey and Michael Collins discuss the differences between the financial crisis of 2008 and the COVID-19 pandemic, focusing on the role that banks played in both events.

ChicagoInno covered SpringFour bringing on Yasmine Anavi as EVP of business development and strategic partnerships in “The Beat.”

On Feb. 8, LendIt Fintech held an award show and dinner at the Lowes Beach Hotel in South Beach Miami for the 5th annual industry awards to celebrate the top fintech influences and innovators. Rochelle Gorey, CEO of SpringFour, was a finalist for Fintech Woman of the Year.