Research and Insights

 

Just released: Q2 Impact Report

As Americans face growing financial stress — from shifting benefits to record debt — SpringFour is meeting the moment. Read our Q2 Impact Report for insights into today’s financial health challenges, how leading organizations are driving impact with SpringFour, and the growing demand for real-time support.

What consumers want isn’t a budgeting tool — it’s an immediate path toward financial health

Real financial health requires more than advice — it requires access. J.D. Power’s latest Financial Health and Advice Satisfaction Study shows what consumers want and need from their financial organizations today. Learn how SpringFour connects people to trusted, nonprofit and government resources that help lower household expenses in areas like food, utilities, employment, and healthcare to provide immediate, actionable support, embedded into the banks and lenders that customers already trust.

SpringFour’s Q1 2025 Results Are In

At SpringFour, our mission has always been clear: boost your business by connecting people to the trusted financial health resources they need. This quarter, we delivered over 1.8 million referrals to individuals and families nationwide, helping them save on essentials like food, utilities, and housing — and empowering them to stay resilient in the face of growing financial pressures. This quarter also brought important milestones, from our expanded resource offerings and new integration with C&R Software’s Debt Manager, to partnerships that are helping organizations like MSUFCU, Enact, and Propel Holdings meet customers where they are.

Why Making Consumer Needs a Cornerstone of Your Business Matters

In today’s rapidly evolving business landscape, companies that prioritize meeting consumer needs aren’t just making a difference in their communities—they’re also strengthening their brand, building customer loyalty, and enhancing their bottom line. One of the most meaningful ways businesses can meet consumer needs is by providing financial health resources to their customers. Doing so not only makes positive contributions to society, but is also proven to drive business results.

Announcement: C&R Software Integrates SpringFour into Debt Manager

We’re thrilled to announce a brand-new integration of SpringFour with C&R Software’s Debt Manager, the world’s leading SaaS, AI-native debt collection and recovery platform. The debt management and collections system simplifies and streamlines collections processes, and currently manages $8 trillion in debt.

In The Business of Helping People: An Interview with Rochelle Gorey, the Founder of SpringFour

Madeline Riske, English and Creative Writing Student at the University of Iowa, took the opportunity to interview Rochelle Gorey, SpringFour’s CEO and Founder about her story and the company’s mission and success. Explore Madeline’s Guest Blog here.

2024 Annual Impact Report: How We’ve Changed Financial Services For Good

2024 was a defining year for financial health — and for SpringFour. Our acquisition by C&R Software marked a major milestone, enabling us to scale our mission and bring financial health solutions to more organizations and the people they serve than ever before.The impact speaks for itself: 8.5 million+ referrals delivered (a 54% increase from 2023), 2,000+ new resources added, and recognition from Inc. and American Banker for our leadership, innovation, and impact in financial health.

Inside Our Q4 2024 Impact Report

The need for trusted financial health resources continues to grow – and SpringFour has risen to the challenge. In 2024, we delivered over 8.5 million financial health referrals, more than ever before – connecting individuals and families with the essential support they need, through the institutions that serve them. While the world faces economic fluctuations, rising costs, and environmental crises, SpringFour continues to make a real difference. Learn how in SpringFour’s Q4 2024 Impact Report.

How we’re here for you and your customers — as always

We built SpringFour to connect people with vetted financial health resources when they need them most. Today, with rising costs, policy changes, and natural disasters, uncertainty is everywhere — and we’re here to help. From disaster relief to everyday financial challenges like food savings, rental resources, prescription savings, and more, we make it easy for the financial services industry, nonprofits, employers, and more to provide real solutions, fast.

SpringFour and MSU Federal Credit Union Announce Partnership to Improve Members’ Financial Health

SpringFour, a first-of-its-kind, leading financial health fintech, today announced a partnership with MSU Federal Credit Union (MSUFCU), a credit union with more than 80 years of history providing services to the Michigan State University community and beyond. This partnership will offer MSUFCU members—Including Michigan State University students and alumni—innovative digital tools to support their financial health. 

Just released: Q2 Impact Report

As Americans face growing financial stress — from shifting benefits to record debt — SpringFour is meeting the moment. Read our Q2 Impact Report for insights into today’s financial health challenges, how leading organizations are driving impact with SpringFour, and the growing demand for real-time support.

What consumers want isn’t a budgeting tool — it’s an immediate path toward financial health

Real financial health requires more than advice — it requires access. J.D. Power’s latest Financial Health and Advice Satisfaction Study shows what consumers want and need from their financial organizations today. Learn how SpringFour connects people to trusted, nonprofit and government resources that help lower household expenses in areas like food, utilities, employment, and healthcare to provide immediate, actionable support, embedded into the banks and lenders that customers already trust.

SpringFour’s Q1 2025 Results Are In

At SpringFour, our mission has always been clear: boost your business by connecting people to the trusted financial health resources they need. This quarter, we delivered over 1.8 million referrals to individuals and families nationwide, helping them save on essentials like food, utilities, and housing — and empowering them to stay resilient in the face of growing financial pressures. This quarter also brought important milestones, from our expanded resource offerings and new integration with C&R Software’s Debt Manager, to partnerships that are helping organizations like MSUFCU, Enact, and Propel Holdings meet customers where they are.

Why Making Consumer Needs a Cornerstone of Your Business Matters

In today’s rapidly evolving business landscape, companies that prioritize meeting consumer needs aren’t just making a difference in their communities—they’re also strengthening their brand, building customer loyalty, and enhancing their bottom line. One of the most meaningful ways businesses can meet consumer needs is by providing financial health resources to their customers. Doing so not only makes positive contributions to society, but is also proven to drive business results.

Announcement: C&R Software Integrates SpringFour into Debt Manager

We’re thrilled to announce a brand-new integration of SpringFour with C&R Software’s Debt Manager, the world’s leading SaaS, AI-native debt collection and recovery platform. The debt management and collections system simplifies and streamlines collections processes, and currently manages $8 trillion in debt.

In The Business of Helping People: An Interview with Rochelle Gorey, the Founder of SpringFour

Madeline Riske, English and Creative Writing Student at the University of Iowa, took the opportunity to interview Rochelle Gorey, SpringFour’s CEO and Founder about her story and the company’s mission and success. Explore Madeline’s Guest Blog here.

2024 Annual Impact Report: How We’ve Changed Financial Services For Good

2024 was a defining year for financial health — and for SpringFour. Our acquisition by C&R Software marked a major milestone, enabling us to scale our mission and bring financial health solutions to more organizations and the people they serve than ever before.The impact speaks for itself: 8.5 million+ referrals delivered (a 54% increase from 2023), 2,000+ new resources added, and recognition from Inc. and American Banker for our leadership, innovation, and impact in financial health.

Inside Our Q4 2024 Impact Report

The need for trusted financial health resources continues to grow – and SpringFour has risen to the challenge. In 2024, we delivered over 8.5 million financial health referrals, more than ever before – connecting individuals and families with the essential support they need, through the institutions that serve them. While the world faces economic fluctuations, rising costs, and environmental crises, SpringFour continues to make a real difference. Learn how in SpringFour’s Q4 2024 Impact Report.

How we’re here for you and your customers — as always

We built SpringFour to connect people with vetted financial health resources when they need them most. Today, with rising costs, policy changes, and natural disasters, uncertainty is everywhere — and we’re here to help. From disaster relief to everyday financial challenges like food savings, rental resources, prescription savings, and more, we make it easy for the financial services industry, nonprofits, employers, and more to provide real solutions, fast.

SpringFour and MSU Federal Credit Union Announce Partnership to Improve Members’ Financial Health

SpringFour, a first-of-its-kind, leading financial health fintech, today announced a partnership with MSU Federal Credit Union (MSUFCU), a credit union with more than 80 years of history providing services to the Michigan State University community and beyond. This partnership will offer MSUFCU members—Including Michigan State University students and alumni—innovative digital tools to support their financial health. 

A Chicago Fintech Financial Health Collaboration: SpringFour and Enova Case Study

A Chicago Fintech Financial Health Collaboration: SpringFour and Enova Case Study

Enova and SpringFour are Chicago-based fintechs working together to improve families’ financial health. The two companies began to explore a partnership in October of 2019, and by the spring of 2020, Enova had launched SpringFour resources via S4direct to its CashNetUSA and NetCredit brands. Read the case study to find out more about how this partnership helped customers through the COVID crisis and beyond.

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Annual Report 2020

Annual Report 2020

SpringFour today announced that it delivered almost 3.3 million financial health referrals to Americans in need in 2020. SpringFour increased its support with 37% more resources available and 21% more cities covered, and increased its subscribers by 43%, which included 44% more banking and lending clients including Avant, Elevate, Enova, and two of the top 10 U.S. banks and others, and 25% more nonprofit clients.

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In Our Clients’ Words: SpringFour User Survey Results

In Our Clients’ Words: SpringFour User Survey Results

Each year, SpringFour surveys the users of its S4pro tool – agents and counselors who use S4pro to provide vetted financial resources to customers in need. The survey helps us get a finger on the impact our referral tool has on our clients’ business, their employees working directly with consumers in need of financial assistance, and customer outcomes. Among other insights, the survey shows that SpringFour has become an integral piece of many companies’ COVID-19 response strategies.

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The Looming Crisis of Healthcare Inaccessibility During the COVID-19 Pandemic

The Looming Crisis of Healthcare Inaccessibility During the COVID-19 Pandemic

Read insights from SpringFour’s VP of Impact and Research, Katy Jacob, on an impending crisis in access to healthcare that would impact up to a third of the country. Healthcare costs and access impact every aspect of Americans’ financial health, and here at SpringFour, we have seen first-hand how the COVID-19 pandemic has led to the increased need for additional healthcare savings resources for families.

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Foreclosures in the U.S.: The Calm Before the Storm?

Foreclosures in the U.S.: The Calm Before the Storm?

Economists and housing specialists are closely watching the impact of the COVID-19 crisis on current and impending foreclosure rates. Certain regions of the country are more at risk than others, with areas along the West Coast, clustered around New York,...

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