My Blog
Banks should adopt an ’empathy-first’ attitude toward the struggling
Banks that adopt an “empathy-first” strategy when dealing with customers in distress set themselves up to reap significant benefits down the road, writes Rochelle Gorey.
Q1 2023 Impact Report: Explore How We Addressed Consumer Needs
Explore SpringFour’s Q1 2023 Impact Report: Connecting the dots to power financial knowledge and create win-wins for our clients, consumers, and the industry at large.
CX Leader Podcast: Easing the Burden
Rochelle Gorey shares how financial institutions who partner with SpringFour empower their employees to act with empathy, build loyalty, and boost their bottom line.
Financial Capability Month: SpringFour is Financial Knowledge
Financial capability is knowing where to go for support. That’s why, in honor of Financial Capability Month (formerly known as Financial Literacy Month), we are highlighting how SpringFour, together with our partners, is helping households across the country find the support they need. Organizations that partner with SpringFour not only empower their customers and deliver on their ESG goals, but also increase repayment rates and reduce delinquency, driving value for the organization to create win-win-wins.
FinTech Female Fridays: Meet Rochelle Gorey, Co-founder & CEO at SpringFour
NYC Fintech Women featured SpringFour CEO & Founder, Rochelle Nawrocki-Gorey, in their Fintech Female Fridays series. The article gives a glimpse into both Rochelle’s personal and professional life. The feature comes after Rochelle was selected by the organization as a 2022 Inspiring Fintech Female Founder, an honor that was celebrated at the New York Stock Exchange.
The Power of Fintech: What I Learned at Fintech Meetup
SpringFour’s newest and youngest team member, Morgan Pierce, was invited to Fintech Meetup in Vegas with Rochelle Gorey, SpringFour Founder & CEO. The conference was Morgan’s first time attending an in-person event in her career. Read this blog for her insights on bank-fintech partnerships, gender inequity in fintech, and more of what she learned at the Fintech Meetup event.
